Therefore go to Settings > System > Update and check if your device is up to date.
The fingerprint sensor failure can simply be the reason for a problematic update that all companies fix with new updates. This step is commonly used to fix all widespread bugs in systems. You’re accessing Settings > Security & Location. Updating the device to fix Motorola fingerprint scanner not working.More than 72 hours have passed since you have unlocked the phone.To wake and unlock your screen, or any time you see on the screen, touch your finger to the sensor to verify your identity.Īfter you touch, you'll also need to enter your pattern, PIN, or password if: Touch the current name, enter a new name, and touch OK. Touch Add fingerprint , and use the fingerprint sensor to scan another fingerprint.Touch Fingerprint, and unlock the screen.Touch Settings > Security & Location > Screen lock.
Simply delete the saved fingerprint from your Motorola Moto Z4 and add it again. Anyone whose fingerprints are added to a user profile can unlock the phone and authorize purchases with the associated Google account or apps. The fingerprint scanner might not be working due to a bug in the Operating System.If multiple users share the phone, users should add their fingerprints from within their user profile, instead of adding multiple fingerprints to your owner profile.It said fingerprint hardware not available once yesterday upon startup, and has not said anything since.
I upgraded to Android 9 a month or two ago, and it did another system update automatically last Thursday, May 23. You can add fingerprints for other fingers you might use or for other users. Help me, my fingerprint scanner on my Moto z3 stopped working yesterday.
If not simply update the device, and it should fix all kinds of minor bugs that are in the system.